TYMO iONIC Frequently Asked Questions & Cleaning Guide


Q:Does this work with wet hair too?

A:We don't recommend to use it on wet hair, because it would hurt hair when its cuticle is open on wet state. We suggest you drying the hair before using.

Q:How to clean Tymo Straightening Brush?

A:Here is the Care & Cleaning Instructions below.

  • Before you do anything to the hair straightening comb, please make sure that it is unplugged and completely cooled down.
  • Dampen a soft cloth, rag, or paper towel with warm water, wipe the bristles and the base of the comb, removing any dust or old hair. And then use dry cloth to wipe it until it’s dry.
  • Please keep it away from humid places, and do not put it in dishwasher or microwave.
  • Please do not immerse the appliance in the water.
  • Please do not use any corrosive or volatile detergent to clean the appliance.

Q:Does it have an automatic shut off?

A:Yes,after 60 minutes working, it will be switched off automatically.

Q: What is the plug standard of this product? 

A: The plug is US standard only. You may need an appropriate adaptor to the standard of destination country.

Q:Does this make your hair smell burnt?

A:No. You can vary the temperature and it is recommended to start as low as possible and increase until you get the results you want. I have thick, long hair so I find 370 degrees does what I need. Also make sure hair is completely dry. I would think some products might give off a burnt smell so try a styling product that is meant for high heat.

Q:How long is the cord?

A:The cord is around 8 feet.

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