Updated at

F.A.Q.s General

Coupon Code/Discount FAQS

Articles in this section
  • How do I use the discount code?
  • How can I get discounts?
  • Are discounts applicable to all products?
  • How can I receive personalized discount offers?
  • I missed the opportunity to use my discount code. Can I still use it?
  • My discount code isn't working. What should I do?
  • Can I combine multiple discount codes?
  • I purchased an item that is now on sale. Can I get a price adjustment?
  • Can I return or exchange sale items?
  • Do you offer discounts for first-time customers?
How do I use the discount code?
To use a discount code, simply enter it directly on the shopping cart or checkout page discount box. Once applied, you'll see the discounted price reflected, allowing you to proceed with your purchase. Please ensure any conditions associated with the coupon. Should you have any queries, feel free to reach out to our customer service team for assistance.
You can get discounts by participating in our promotional events, subscribing to our newsletter, or following our social media channels. Additionally, discounts may be available on our website during specific periods. Regularly check our website for the latest discount information and ensure to apply the relevant discount code at checkout.
The applicability of discounts depends on specific promotional events. Some discounts may apply to all products, while others may be limited to specific categories or items. Before checkout, please ensure to review the promotional terms and conditions to understand whether your discount is applicable to the selected items. 
We regularly send personalized discount offers to customers subscribed to our newsletter, based on their purchase history, preferences, and activities. Additionally, you can join our membership or loyalty program to receive exclusive personalized discounts and rewards. Ensure that your account information is up to date and subscribe to our newsletter to receive customized discount offers.
If you missed using your discount code, don't worry! Please reach out to our customer service team for assistance. While we can't guarantee the code's validity, we'll do our utmost to help you. Additionally, consider subscribing to our newsletter to stay updated on future promotions and events.
If your discount code isn't working, please ensure that you have entered it correctly and check if the code has expired or if it matches the items or promotions you've selected. If the issue persists, contact our customer service team - csteam@tymo-tech.com, and they will be happy to assist you.
Generally, our system does not allow the combination of multiple discount codes at once. If you have multiple discount codes and wish to combine them, please contact our customer service team, and they will provide assistance accordingly.
You'll need to reach out to our customer service for confirmation, as it depends on whether your order has shipped. Generally, if your order hasn't shipped, you may cancel it and use the discount code for a new order, or request a price match. If it has already shipped and you've received and used it, unfortunately, price adjustments are not possible.
Sale items typically follow our standard refund and return policy. Please refer to our website's refund policy page for more details. If you have any questions, feel free to contact our customer service team.
Yes, we often have special discounts and offers for first-time customers. Keep an eye out for pop-up offers on our website or subscribe to our newsletter to receive exclusive discounts for new customers. We value your patronage and strive to make your first shopping experience with us memorable and rewarding.
similar articles

How Long Do the Styling Results Last?

F.A.Q.s General

Is the TYMO AIRHYPE noisy and at what volume?

F.A.Q.s General

Where is this shipped from?

F.A.Q.s General

Is the shipping free?

F.A.Q.s General

What Adapter Plug do I Use?

F.A.Q.s General