Frequently Asked Questions

Q:How long does it last with full charge battery?
A:Once fully charges, this massager would last up to 120 mins . Please note that the exact time would be different on a case by case basis.

Q:So after 15 minutes it shuts off every time? Will it break or overheat if turned back on and used multiple times?
A:TYMO deep tissue massager shuts off every 15 minutes to ensure safety when you fall asleep during the massage session. And it won't break nor overheat, even if you use it for 1-2 hours.

Q:Can I use it with lotion or massage oil ?
A:Yes! TYMO handheld massager comes with a silicone node that you can apply lotion ,cream or oil. But you don’t have to use with lotion as the other 4 nodes can be used directly on the body or over cloth.

Q:Can I use it on my foot and thigh?
A:Yes, definitely! TYMO deep tissue percussion massager comes with 5 interchangeable nodes to provide FULL BODY massage and to target specific body sections. It's more than just a normal massager for back and shoulder. Thus, you can apply it on foot, thigh, back, shoulder, waist, neck.

Q: What is the plug standard of this product? 
A: The plug is US standard only. You may need an appropriate adaptor to the standard of destination country.

Q:Is the battery rechargeable? Does it comes with charging cord?
A:Yes,it's rechargeable! TYMO handheld massager has built-in lithium battery which is rechargeable, so there’s no need for changing batteries. Charging cord and AC adapter are included.